Frequently Asked Questions

Everything you need to know about working with Optavex

How long does the set-up process take?
It takes less than 5 minutes to fill out your initial business information - if you qualify to buy on Optavex we'll schedule a 30-minute on boarding call with one of our account managers, after which you'll be able to start selling immediately.
How does Optavex make money?
Much like a traditional wholesaler, we make money by selling products to you at a markup.
What marketplaces do you support?
Our system is marketplace-agnostic. We work with retailers selling on Amazon, eBay, Walmart, Shopify stores, and many other platforms. Our focus is on finding the right products for your business, regardless of where you sell.
Is there a minimum order quantity?
Our minimum order value is $5k.
What are the lead times?
Lead times vary by SKU. If lead times are longer than 3 weeks, we only require a 10% deposit to reserve the stock, with the remainder due before shipping.