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Terms of Service

Last updated: 18 June 2026

These Terms of Service (“Terms”) govern your access to and use of the website, platform, and services operated by Pimlico Trading, Inc. (“Optavex,” “we,” “our,” or “us”). By accessing or using our services, you agree to be bound by these Terms.

1. Acceptance of these Terms

By creating an account, accessing, or using our website, platform, or services, you confirm that you have read, understood, and agree to be bound by these Terms and by our Privacy Policy, which is incorporated by reference. If you do not agree, do not use our services.

2. The service

Optavex is a wholesale distributor for online retailers and resellers. We source products from brands and suppliers and offer them for sale to eligible business customers, alongside tools to help you discover products and analyze the market. When you place an order through the platform, you are purchasing those products from Optavex.

3. Eligibility

To use our services, you must:

  • Be at least 18 years old;
  • Have the legal capacity to enter into a binding contract; and
  • Use the services for business purposes and meet our business-qualification criteria.

Our services are not intended for personal, family, or household use.

4. Accounts and registration

You are responsible for providing accurate and complete information when you register and for keeping it up to date. You must maintain the confidentiality of your account credentials and are responsible for all activity that occurs under your account. Notify us promptly of any unauthorized use of your account.

5. Partner approval

Access to certain features and to partner status is subject to our approval. We may evaluate applicants based on factors such as business history, expertise, and operational capability, and we reserve the right to grant, decline, or revoke approval at our discretion.

6. Pricing and payment

As a distributor, we sell products to you at the prices shown or quoted in the Optavex app. Prices are exclusive of applicable taxes, shipping, and duties unless stated otherwise. Payment terms — including accepted payment methods and when payment is due — are presented to you at the time you place an order. We may decline or cancel an order, for example where a product is unavailable or a price was listed in error.

7. Intellectual property

The platform and all of its content, features, and functionality are owned by Pimlico Trading, Inc. or its licensors and are protected by intellectual-property laws. You may not copy, reproduce, modify, distribute, or create derivative works from any part of the service without our prior written consent. Product names, images, and brand marks belong to their respective owners.

8. Acceptable use

You agree not to:

  • Violate any applicable law or regulation;
  • Disrupt, interfere with, or attempt to gain unauthorized access to the service or its systems;
  • Impersonate any person or entity, or misrepresent your affiliation;
  • Scrape, harvest, or misuse data from the platform; or
  • Use the service for any fraudulent or unlawful purpose.

9. Third-party connections

Some features let you connect third-party accounts, such as Amazon Seller Central via the Amazon Selling Partner API. By connecting an account, you authorize us to access and use the relevant data as described in our Privacy Policy. You are responsible for complying with the terms of any connected third-party service. You can disconnect a connected account at any time from within the app.

10. Disclaimers

The service is provided “as is” and “as available,” without warranties of any kind, whether express or implied, including any implied warranties of merchantability, fitness for a particular purpose, and non-infringement. We do not warrant that the service will be uninterrupted, error-free, or secure, or that any information or projections provided through the platform are accurate or complete.

11. Limitation of liability

To the maximum extent permitted by law, Pimlico Trading, Inc. and its officers, employees, and agents will not be liable for any indirect, incidental, special, consequential, or punitive damages, or for any loss of profits, data, or business, arising out of or relating to your use of (or inability to use) the service, or to the acts or omissions of any supplier, brand, buyer, or other third party.

12. Indemnification

You agree to defend, indemnify, and hold harmless Pimlico Trading, Inc. and its affiliates from and against any claims, liabilities, damages, losses, and expenses (including reasonable legal fees) arising out of or related to your use of the service, your violation of these Terms, or your violation of any law or third-party right.

13. Term and termination

These Terms remain in effect while you use the service. We may suspend or terminate your access immediately, without prior notice, if you breach these Terms or if we reasonably believe your use poses a risk to us, our users, or third parties. You may stop using the service at any time. Provisions that by their nature should survive termination will survive.

14. Governing law

These Terms are governed by the laws of the State of California, without regard to its conflict-of-laws rules. You agree to the exclusive jurisdiction of the state and federal courts located in California for any dispute arising out of or relating to these Terms.

15. Changes to these Terms

We may update these Terms from time to time. For material changes, we will provide notice (for example, by posting on this page or contacting you) at least 30 days before they take effect. Your continued use of the service after changes take effect constitutes acceptance of the updated Terms.

16. Contact us

If you have questions about these Terms, contact us at: